Account Matters Blog:

Quick Guide: CO/CQ Modifiers

Posted by Daniel Ramsey on January 29, 2020

The Centers for Medicare and Medicaid Services (CMS) implemented new modifiers that could impact your practice, these are the CQ and CO modifiers. If your practice utilizes physical therapy assistants and/or occupational therapy assistants, you will need to know when and how to apply the CQ and/or CO modifier.  

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Topics: Billing

New Medicare IDs- Don't Wait, Update!

Posted by Daniel Ramsey on December 11, 2019

To protect Medicare patients from identify theft and illegal use of Medicare benefits, Medicare has replaced the Health Insurance Claim Number (HICN) with Medicare Beneficiary Identifiers (MBI). HICNs were based on member’s SSNs while MBIs are unique and randomly generated.  

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Topics: Billing, Front Desk

The Power of Provider Portals

Posted by Daniel Ramsey on December 04, 2019

 

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Topics: Billing, Front Desk

The Rehab Private Practice Year-End Assessment Guide

Posted by Stacey Fitzsimmons on November 13, 2019

The new year is a great opportunity to set standards in your practice to ensure profitability and efficiency. Now is the time to meet with your administrative team to assess how they are performing and set expectations for 2020. Don’t know the right questions to ask? Don’t sweat it! We’ve outlined the 5 questions to ask yourself and your team: 

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Topics: Billing, Front Desk

RCM Software is Only as Good as the People Using It

Posted by Stacey Fitzsimmons on September 17, 2019

Over the years I have had the privilege of using or at least viewing over a dozen different Medical billing software systems.  Some I liked, and some I did not.  Some were general medical software’s and some specific to Rehab Therapy.  As good or as bad as I thought a system was, not one of them could actually make more revenue for a company.

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Topics: Billing, Front Desk

7 Ways You're Sabotaging Your Rehab Billing Without Even Knowing It!

Posted by Daniel Ramsey on September 10, 2019

Rehab billing is difficult to say the least. There are several pitfalls that you need to watch out for in order to “get paid right the first time”. Here are the top 7 most common mistakes you may be making: 

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Topics: Billing, Front Desk

5 Tips for Increasing Patient Collections During Tax Season

Posted by Daniel Ramsey on January 23, 2019

According to a survey conducted by GoBankingRates, 27% of respondents plan to use their 2019 tax returns toward their debt.  Our experience as a billing company has proven that tax season is a great opportunity to collect overdue patient balances. While it is recommended to collect all money at the time services are rendered, we realize that isn’t always possible.  Use the following 5 tips to increase your patient collections.

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Topics: Billing, Front Desk

5 Tips for PT, OT, SLP Practice Success

Posted by Daniel Ramsey on January 17, 2019

These tips will help you, your front desk, and billing department by ensuring the most accurate information is in your system

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Topics: Billing

10 Steps to Assess Your Physical Therapy Practice

Posted by Diane McCutcheon on August 22, 2018

I have assessed hundreds of Physical Therapy private practices in my career and I could tell you hundreds of different stories but instead, I am going to tell you about some of the most common stories I hear in just about every practice I have been in. 

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Topics: Billing, Front Desk, Management

3 Questions for your Biller

Posted by Stacey Fitzsimmons on August 09, 2018

Whether you outsource your billing or have a biller in your office you should be able to ask questions that keep you in control of your company at all times.  I have been in this business for years have heard many excuses about not being able to get what you are looking for out of your system and most of them are just simply not true. 

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Topics: Billing

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