Account Matters Blog:

How to Identify Unnecessary Write-Offs

Posted by Daniel Ramsey on September 23, 2020

There are two types of write-offs in medical billing: necessary and unnecessary. Necessary write-offs include contractual obligations, small balance write offs and cash-pay discounts. Unnecessary write-offs occur when billing/administrative mistakes lead to uncollectable money being left on the table. Practice owners and managers who can identify unnecessary write-offs and implement processes to eliminate them can improve the health of the accounts receivable and increase revenue.

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Topics: Billing

Top 3 Reasons for Work Comp Claim Denials

Posted by Daniel Ramsey on September 09, 2020

Workers compensation claims typically take longer to process compared to commercial insurance claims. It is crucial that your staff submit clean work comp claims with proper documentation in a timely manner. In this article we will discuss the top reasons for work comp denials and how to stop them.

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Topics: Billing

The Benefits of Outsourcing Your Rehab Therapy Billing

Posted by Daniel Ramsey on July 16, 2020

Deciding who will manage your practice’s revenue cycle is not an easy decision and should not be rushed. The first question you should be asking is, “Should I manage my billing in-house or outsource?”  There is no one-size-fits all answer to this question and it largely depends on your individual practice and staff. Today, we are just going to focus on the benefits of outsourcing your rehab therapy billing.

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Topics: Billing

Quick Guide: CO/CQ Modifiers

Posted by Daniel Ramsey on January 29, 2020

The Centers for Medicare and Medicaid Services (CMS) implemented new modifiers that could impact your practice, these are the CQ and CO modifiers. If your practice utilizes physical therapy assistants and/or occupational therapy assistants, you will need to know when and how to apply the CQ and/or CO modifier.  

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Topics: Billing

New Medicare IDs- Don't Wait, Update!

Posted by Daniel Ramsey on December 11, 2019

To protect Medicare patients from identify theft and illegal use of Medicare benefits, Medicare has replaced the Health Insurance Claim Number (HICN) with Medicare Beneficiary Identifiers (MBI). HICNs were based on member’s SSNs while MBIs are unique and randomly generated.  

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Topics: Billing, Front Desk

The Power of Provider Portals

Posted by Daniel Ramsey on December 04, 2019

 

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Topics: Billing, Front Desk

The Rehab Private Practice Year-End Assessment Guide

Posted by Stacey Fitzsimmons on November 13, 2019

The new year is a great opportunity to set standards in your practice to ensure profitability and efficiency. Now is the time to meet with your administrative team to assess how they are performing and set expectations for 2020. Don’t know the right questions to ask? Don’t sweat it! We’ve outlined the 5 questions to ask yourself and your team: 

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Topics: Billing, Front Desk

RCM Software is Only as Good as the People Using It

Posted by Stacey Fitzsimmons on September 17, 2019

Over the years I have had the privilege of using or at least viewing over a dozen different Medical billing software systems.  Some I liked, and some I did not.  Some were general medical software’s and some specific to Rehab Therapy.  As good or as bad as I thought a system was, not one of them could actually make more revenue for a company.

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Topics: Billing, Front Desk

7 Ways You're Sabotaging Your Rehab Billing Without Even Knowing It!

Posted by Daniel Ramsey on September 10, 2019

Rehab billing is difficult to say the least. There are several pitfalls that you need to watch out for in order to “get paid right the first time”. Here are the top 7 most common mistakes you may be making: 

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Topics: Billing, Front Desk

5 Tips for Increasing Patient Collections During Tax Season

Posted by Daniel Ramsey on January 23, 2019

According to a survey conducted by GoBankingRates, 27% of respondents plan to use their 2019 tax returns toward their debt.  Our experience as a billing company has proven that tax season is a great opportunity to collect overdue patient balances. While it is recommended to collect all money at the time services are rendered, we realize that isn’t always possible.  Use the following 5 tips to increase your patient collections.

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Topics: Billing, Front Desk

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