To be a successful Front Desk Specialist or to effectively manage a medical private practice, you need to know the lingo. Today, we’re going to...
Higher profits- that’s the goal, isn’t it? According to Gallup research, a highly engaged staff can increase your business profits by 21%. There are...
Setting goals for every department in your practice is one of the easiest ways to improve employee engagement and boost productivity. Tracking KPIs...
Creating an exceptional experience for your patients involves convenient and efficient scheduling. Having a fine-tuned scheduling process will...
The front desk can be hectic with patients coming in and out, phones ringing, and time-sensitive tasks needed to be done. Your front desk staff is...
Setting goals for your employees is a great way to keep them engaged while improving the productivity of your practice. Check our recommendations...
Is your staff struggling to get their tasks done every day? Whether it’s because they can’t do the work or they won’t do the work, productivity is...
What is an insurance referral?
Chatty Front Desk Has Frightening Consequences A physical therapy practice in North Carolina failed to address issues at the front desk, leading to a...